Simply put, the Creative Cloud Desktop app is a way to “easily manage your Creative Cloud apps and services” in one place. What is the Creative Cloud Desktop App & Why Do You Need It? Your first step to working with your new Adobe subscription is to use the Creative Cloud Desktop app.

Depending on the plan you purchased, you now have access to multiple Adobe applications and other subscription benefits.īut the real question is: How do you get to all of the apps and other benefits to start using them?įortunately, it’s not too complicated. Library/Application Support/Adobe/OOBE/Configs/Īnd reinstall the CC Desktop app to fix the issue.So you’ve decided to purchase the Adobe Creative Cloud subscription. Uninstall the Creative Cloud Desktop app, delete the ServiceConfig.xml file here: The same file seems to be the root of the same issues on Mac OS. If the above steps don't work, unfortunately, your only recourse will be to contact Adobe support directly.

Download and install the Adobe Creative Cloud Desktop app from.

Run the Adobe Creative Cloud Cleaner Tool.

Delete the same ServiceConfig.xml file above (this may ask for elevation on Windows).

If that doesn't work, a full uninstall/reinstall has been demonstrated to work: If that's the case, follow the steps here under 'Enable Apps panel retrospectively using the ServiceConfig.xml file' and restart the CC Desktop app. After an uninstall of the serialized version of CC and a reinstall as a named-user, the Apps tab may continue to be missing. the versions intended largely for lab use that do not require a Creative Cloud login to activate) suppress the Apps tab from being visible in the CC Desktop app. The serialized versions of the Adobe Creative Cloud installers (i.e.

Install creative cloud desktop app